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Frequently asked questions

Here is the list of questions we were most frequently asked. If you can not find the answer to your question, do not hesitate to contact us, it will be our pleasure to answer it.

Are our compliance packages and ointment jars safe for children?

No. And this actually is not the case for the majority of options on the market. Therefore, it is important to keep all medications out of reach of children.

Are our products recyclable?

Absolutely! Our flagship products (vials, compliance packaging, ointment jar) are made of polypropylene, an easily recyclable material.

Are our vials safe for children?

Yes. However, since the purpose of a vial is to be open, we can never guarantee that no child will be able to open it. No vial manufacturer can offer such guarantee. Therefore, it is imperative to keep medication away from children where they do not have access and pose possible risk. Find out how to keep your medicine out of the reach of children.

The risk of ingesting harmful medication by young children is unfortunately common. In order to reduce the risk, the Canadian Standard Association (CSA) evaluates a product’s packaging efficiency and safety prior to its market commercialization. The CSA only gives a certification to companies whose products pass child resistant norms.

Ecolo-Vials not only meet the CSA’s stringent safety standards, but notably exceeds these norms. We are CSA certified beyond the highest standards required.

Are our products available outside of Canada?

Currently not. However, if you are interested in our products and you are not in Canada, do not hesitate to contact us, we will be happy to analyze your request. 

info@ecolopharm.com

Do you offer stickers for the Ecolo-Vial Hyrid with personalized messages?

Yes. If you are interested in customizing your own stickers, do not hesitate to contact us, we will be happy to analyze your request.

info@ecolopharm.com

Why use polypropylene when manufacturing your compliance packages instead of using PVC (Polyvinyl chloride) as other manufacturer do?

PVC (also known as vinyl) is a type of plastic that generates a number of environmental hazards and human health risks. The two most common risks are :

  • Dioxin: A known human carcinogen. Bi-product of the manufacturing process and released during the incineration or burning of PVC products.
  • DEHP: A phthalate used to soften PVC and render it more malleable. Phthalates can leach from medical devices and risk exposure to packaged medication. There is confirmed data linking PVC to reproductive birth defects and other illnesses.

Several government agencies including the US Food and Drug Administration and Health Canada have warned that certain patients, particularly sick infants, may be at harmful risk from phthalates leaching out of PVC medical devices. Fortunately, many health care facilities and pharmacies are shifting to safer alternatives such as products made of polypropylene, used at EcoloPharm.

To know more about the toxicity of the PVC, visit Health Canada's web page :

Toxic substances list: vinyl chloride

To know more about the phthalates, visit Health Canada's web page: 

Phthalates

What is the difference between the green vials and clear vials?
What is the difference between the green vials and clear vials ?

The level of protection of the medication against the ultraviolet rays (UV). Medication placed in green vials is fully protected against UV radiation. Indeed, the green Ecolo-Vial is the only vial that meets and exceeds USP standards for transmission of ultraviolet rays (UV) inside the container. Therefore, the medication is protected from broad-spectrum UV radiation, thus reducing adverse effects on prescription efficacy.

While our clear vials provide 48-52% UV protection, our green vials block 99,8%-99,9% of 290-450 nm UV radiation (the frequency located in the potentially problematic spectrum for photosensitive drugs).

What is the difference between your first generation and second generation of vials?
What is the difference between your first generation and second generation of vials ?

In 2010, EcoloPharm launched the Ecolo-Vial, at the time, the most eco-friendly vial on the market. After a few years of research and development (R & D) carried out in partnership with pharmacists, we developed our 2nd generation vial, the Ecolo-Vial Hybrid. This 2nd generation has been redesigned and improved to provide a vial that is safer for children, more eco-friendly and easier-to-open for adults. The Ecolo-Vial Hybrid is now the most eco-friendly vial on the market.

The 2nd generation vial also protects better against moisture and the cap has been designed to affix a sticker in order to pass a message from the pharmacist to the patient (see below).

Which softwares are compatible with our pill organizer?

Eco-Pill compliance packages are compatible with these softwares to print customizable labels:

  • Kroll
  • Telus: Ubik
  • Telus: AssystRx-L (Quebec, Newfoundland)
  • Fillware
  • PharmaclickRx / Nexys
  • LogiPharm
  • Cubi Pilulier
  • RXPro
  • PriorX
  • XD3

In addition to the following automated filling technologies:

  • Manrex Versi Fill
  • SynMed
Do our vials provide UV protection?

Yes, but important distinctions are to be made.

The green vials protect against 99,8% of the potential harmful rays. In other words, our vials meet and exceed USP (United States Pharmacopeia) standards for transmission of ultraviolet rays (UV) inside the container. Medication is thus protected from broad-spectrum UV radiation, thus reducing adverse effects on prescription efficacy.

The clear vials do not contain any dye protecting against UV rays. As a result, they block 48 to 52% of UV rays.

What does eco-design mean?

EcoloPharm specializes in eco-design, which consists in the integration of environmental criteria right from the design phase of a product in order to reduce its impacts throughout its life cycle. That is, from the extraction of the raw materials necessary for its production until the end of its useful life, through its manufacture, distribution, use and recycling.